Annual maintenance contracts · fixed price
One contract.
Every standard in writing.
One fixed annual price covers your standards, your compliance paperwork and your budget for the year. Delivered by our own team, photographed after every visit. Three levels to choose from.
- Our own directly employed team and one named account manager
- Photo report after every visit, in your portal — hazards noted
- Quality audits scored against a written standard, by a supervisor independent of the crew, with an annual walk-round
- RAMS, COSHH, PA1/PA6, fully insured
- Fixed annual price with a transparent, index-linked annual review — no surprise invoices
Choose your level of service
Three levels of service.
The same fixed-price basis, team, portal and reporting on every tier. The difference is how high the bar is set. Every difference is something you could see on a walk round. Frequency is set to your site, not your tier.
Avery Core
Kept safe and tidy.
The whole site covered every visit — lawns cut, edges kept defined, beds and borders on a planned rotation, litter picked and hazards noted. Checked against our written standard.
- The whole site, every visit
- Lawn edges kept defined, formally edged monthly
- Beds and borders on a planned rotation
- Weed control on paths and car parks
- Hedges cut to an agreed schedule, outside bird-nesting season
- Hazards in our scope made safe within two working days
- A quality scorecard twice a year
Avery Plus
Kept smart, everywhere, every visit.
The same whole-site cover, to a higher standard: every bed weeded and dead-headed, every edge cut, every visit.
- Everything in Core
- Every bed weeded and dead-headed, every visit
- Every edge cut, every visit
- Paths and car parks treated more often
- A quality scorecard every quarter
Avery Signature
Made better, year on year.
Improved year on year. Seasonal colour, winter mulch, spring feed, and a lawn treatment programme on your presentation lawns, with a named supervisor and condition reports that show the improvement.
- Everything in Plus
- Seasonal colour, winter mulch, spring feed
- Lawn treatment programme on your presentation lawns, chosen with you at survey
- Highest standard on every check
- Pete, our standards supervisor, named on your account
- A scorecard every two months and an annual condition report
Whatever the tier, every feature we look after is kept to at least the Core standard. Not included on any tier, priced separately on a schedule of rates: tree work above 3 metres, invasive species treatment, bulk waste and fly-tipping, irrigation and drainage works, gritting and snow, storm clearance, replacement planting, and structural repairs to paving, fencing and handrails.
The shape of the contract
One contract. Three levels — or your own specification.
Every contract stands on the same base. Choose the level of service and add what the site needs on top. We set the visit pattern to your site: typically fortnightly in season, four-weekly in winter. Or send us your own specification and we'll price to that.
- Seasonal colour & planters
- Lawn treatment programme
- Mulch & feed
- Turf renovation
- Extra hedge trims
- CoreKept safe and tidy.
- PlusKept smart, everywhere, every visit.
- SignatureMade better, year on year.
- Named, directly employed team
- Photo report every visit
- Hazards spotted, recorded and reported
- Client portal
- Quality audits
- Fixed annual price
- Visit rhythm set to your site
Already have a schedule of works? Send it.
- Priced to your specification, as written
- Your frequencies mirrored exactly, never re-scoped to a tier
- Photographed against it, visit by visit
Compare line by line
Exactly what's in each tier.
Every difference between the tiers, line by line, with what comes as standard on every contract.
| Deliverable | CoreTier I | PlusMost chosen | SignatureTier III |
|---|---|---|---|
| The visits | |||
| Visit rhythm — set to your siteGrowing season, March–November | Fortnightly or weekly — set to the site | Fortnightly or weekly — set to the site | Fortnightly or weekly — set to the site |
| Winter rhythmDecember–February | 4-weekly or fortnightly — set to the site | 4-weekly or fortnightly — set to the site | 4-weekly or fortnightly — set to the site |
| The standard | |||
| The standard heldWhat the site is kept to | Kept safe and tidy | Kept smart, everywhere, every visit | Made better, year on year |
| Beds & borders weeded | On rotation | Every visit | Every visit |
| Lawn edges | Kept defined, formally edged monthly | Every edge cut, every visit | Every edge cut, every visit |
| Dead-heading in season | – | ✓ | ✓ |
| Weed control on paths and car parksMaximum weed cover allowed · treatments a year | ≤10% · 2 treatments | ≤5% · 4 treatments | ≤2% · 6 treatments |
| Hedges cut to an agreed scheduleA main annual cut for boundary hedgerows, or regular trimming for garden hedges. Outside bird-nesting season, apart from safety trims after a nest check. | ✓ | ✓ | ✓ |
| Seasonal colour, winter mulch, spring feed, lawn treatment programmeOn your presentation lawns, chosen with you at survey | – | – | ✓ |
| Audit targetQuality checks, scored as a percentage | 80% | 90% | 95% |
| Attendance for issuesSafety hazards we're responsible for: acknowledged the same working day, made safe within two working days. Everything else: at the next scheduled visit. | ✓ | ✓ | ✓ |
| Named standards supervisorPete, our standards supervisor, named on your account | – | – | ✓ |
| The proof | |||
| Quality audits on every contract | ✓ | ✓ | ✓ |
| Quality inspection & scorecardHow often you get a scorecard | Twice a year | Every quarter | Every two months + annual condition report |
| Photo report, every visitDated, ready to forward | ✓ | ✓ | ✓ |
| Client portal — every visit logged | ✓ | ✓ | ✓ |
| Hazards spotted, noted and reportedNoted by the team in the course of the work | ✓ | ✓ | ✓ |
| Documented safety walkWhat we fix, what we report, what we don't check: see our standard | ✓ | ✓ | ✓ |
| Named, directly employed team & account manager | ✓ | ✓ | ✓ |
| Documented RAMS, COSHH & PA1/PA6 | ✓ | ✓ | ✓ |
| Fixed annual price, transparent annual review | ✓ | ✓ | ✓ |
“On rotation” means on a planned cycle agreed at the site visit and written into your contract. Audit scores are always shown against your tier's target.
The safety walk, on every tier. On every visit the team walks the site for hazards. Vegetation on paths, fire exits and sight lines, and anything we've left behind, we fix. Loose paving, fencing, handrails, lighting and play equipment we photograph and report to you the same day. We don't inspect structures, electrics or play equipment to standard.
Working with Avery Grounds has been a very positive experience. Their team is knowledgeable, professional and easy to work with, consistently delivering high-quality results while maintaining excellent communication throughout. They have become a trusted partner and we look forward to continuing our relationship.Hilde StuiverCampus Operations Director · Host, Hinkley Point C
Your portal — on every tier
You'll never wonder whether we came.
Every visit, report, quote, invoice and compliance document for your site — in one place, updated the moment it happens. Every visit is logged with its photo report, so attendance is never in question.
- Your next visit, always booked in
- Your fixed annual price — no surprises
- Photo report after every visit
- RAMS, COSHH & insurance, one click
Same portal on every tier. What changes is how often you get a scorecard: twice a year on Core, every quarter on Plus, every two months on Signature.
Add-ons and beyond
Add-ons and one-off work.
Anything beyond your contract is priced separately and agreed with you first. Nothing lands on your invoice that you didn't ask for.
Add-ons
On any tier · priced to your site- Seasonal colour & planters
- Lawn treatment programme — feed, weed & moss
- Mulch & feed for beds and borders
- Turf renovation — scarify, aerate, overseed
- Extra hedge trims beyond the agreed schedule
Not included on any tier
Priced separately, on a schedule of rates- Tree work above 3 metres
- Invasive species treatment
- Bulk waste and fly-tipping
- Irrigation and drainage works
- Gritting and snow
- Storm clearance
- Replacement planting
- Structural repairs to paving, fencing and handrails
Add-ons on any tier. One add-on on Plus; want two or more? Signature is usually the better buy and we'll show you both.
How fixed-price contracts work
Priced once, up front — no surprises after.
One figure for the whole year. Easy to budget, and easy to compare with anyone else's.
We price the whole year
After a site visit we set one figure for the full year's work, based on what's on your site.
Reviewed on your anniversary
Each contract anniversary, on a published formula: 70% change in the National Living Wage, 27% CPI, 3% UK diesel price. The latest published figures at the review date, with the working sent two months ahead.
Twelve monthly payments
Fixed annual price, invoiced in twelve equal monthly payments. Twelve months minimum, then continuing: two months' notice either side, ending on or after the first anniversary. So managing agents can re-order within Section 20 limits.
One programme, many sites
Multi-site portfolios priced and managed as a single programme with one point of contact.
Every contract is scoped to the site — share yours and we'll come back with a clear fixed-price proposal.
From enquiry to first visit
Switching contractor is simpler than you think.
Site visit & assessment
We walk the site, understand the standards expected and what's falling short today.
Fixed-price proposal
A clear scope and one annual price, with nothing hidden.
Start-up and handover
We agree a schedule and start date, and handle the handover from your current contractor.
Reported delivery
A named team works to the schedule, with a photo report after every visit.
Common questions
Contracts, answered.
How long is an Avery contract?
What happens if standards slip?
Can you work to our own specification?
Why don't you publish visit counts per tier?
Can we add the lawn programme to Plus?
Can you cover multiple sites or a whole portfolio?
How do you handle health, safety and compliance?
Can you take over from our current contractor?
What areas do you cover?
Can the scope change during the year?
What's your hourly rate?
How do annual price reviews work?
Our start date is months away. What happens to the price?
Book a site visit
Tell us about your site. We'll do the rest.
No obligation. We visit, assess, and send a fixed-price proposal. Got your own specification? Mention it in the form and we'll price to it.