Quality & reporting
See the standard.
Don't take our word for it.
Most contractors ask you to trust them. We built a system so you don't have to. Dated photo reports, quality audits scored against a written standard, and your own client portal where all of it lives.
The evidence loop
Every visit ends the same way: with proof.
Dated after photos
The completed work, photographed on site. In your portal the same day, ready to forward to residents or your board.
A scored quality audit
Turf, edges, beds, litter and more, each checked against our written standard by a supervisor independent of the crew. Scored as a percentage and shown against your tier's target. Plus an annual walk-round with you.
A full history
Every visit, every report, every score — a history that answers any query with evidence.
One named contact
A named account manager who reviews the record with you — and acts on it.
Your client portal
All of it, in one place — your Avery client portal.
Every photo report, audit scorecard and visit record lives in your own portal. Log in any time, check any visit, forward anything. No chasing.
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- Every visit report the same day; every audit scorecard as it's signed off
- Site history you can search and forward
- Multi-site portfolios in one view
- Access for the colleagues who need it
Reporting by tier
The same proof on every contract. What changes is how often you get a scorecard.
A photo report after every visit, in your portal the same day. Plus a quality scorecard twice a year, ready to forward.
Everything in Core, with a quarterly scorecard and trend.
Everything in Plus, with a scorecard every two months and the annual condition report. A named supervisor reviews the record with you.
Why it matters
Evidence is the difference on high-compliance sites.
The same system that reassures a residents' board clears audits on energy, healthcare and education estates. One standard, on record everywhere.
For managing agents
Reports you forward to residents without editing — complaints answered before they're raised.
For estates & FM
KPI-ready evidence, RAMS and COSHH on file — audit questions answered in minutes.
For procurement
A full, auditable record of delivery.